Refund policy

Return & Refund Policy

Effective Date: 2026/7/1

At SaberStyle, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return policy below.

30-Day Return Policy

We accept returns within 30 days of the date you receive your order.

To be eligible for a return, your item must:

  • Be in the same condition as received.
  • Be unworn, unused, and undamaged.
  • Include all original accessories and packaging.
  • Be accompanied by your order number or proof of purchase.

Returns that do not meet these conditions may not be accepted.

How to Start a Return

To request a return, please contact us at:

Email: support@saberstyle.com

Please include:

  • Your order number
  • The reason for the return
  • Photos of the product (if applicable)

Once your return request is reviewed and approved, we will provide:

  • Return instructions
  • The correct return address
  • A Return Merchandise Authorization (RMA), if required

Please do not send items back without contacting us first. Unauthorized returns may be refused.

Return Shipping Costs

If the item is defective, damaged during shipping, or you received the wrong item

If we confirm that the product has a manufacturing defect, shipping damage, or we sent the wrong item, SaberStyle will cover the reasonable return shipping cost or provide an appropriate solution.

If the return is due to personal preference

Examples include:

  • The helmet does not fit comfortably.
  • You changed your mind.
  • You no longer want the item.
  • The item does not meet your personal expectations.

In these cases:

  • The customer is responsible for all return shipping costs.
  • Any original shipping charges (if applicable) are non-refundable.
  • International return shipping must be arranged by the customer.

Return Address

Our products are manufactured and inspected in China.

The return address may vary depending on the product and warehouse.

Please contact us before returning any item. We will provide the correct return address after your return request has been approved.

Non-Returnable Items

The following items cannot be returned:

  • Custom-made or personalized products
  • Clearance or sale items
  • Gift cards
  • Items that have been used, modified, or damaged by the customer
  • Products returned without original packaging (unless damaged during shipping)

Exchanges

If you would like a different product or size, please contact us.

Once your original item has been returned and inspected, we can arrange an exchange or help you place a new order.

Damaged, Defective or Incorrect Items

Please inspect your order immediately upon delivery.

If your item is:

  • Damaged
  • Defective
  • Incorrect
  • Missing parts

Please contact us within 7 days of delivery and include clear photos.

We will investigate the issue and provide an appropriate solution as quickly as possible.

Refunds

Once your returned item is received and inspected, we will notify you of the outcome.

If your refund is approved, it will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process the refund.

European Union Customers

If your order is delivered within the European Union, you have the right to cancel or return your purchase within 14 days in accordance with applicable consumer protection laws.

Returned items must still meet our eligibility requirements unless otherwise required by law.

Contact Us

If you have any questions about our return policy, please contact us:

Email: support@saberstyle.com